Has Your Washing Machine Stopped Working Correctly? Questions To Ask As You Look To Hire A Washer Repair Company
A washing machine has many different parts. If one of these parts fails, the washing machine may not operate correctly. Many people are quick to get rid of their machine and replace it with a new one. But often, replacing or repairing the failed part can fix the problem and get the machine working again. When your washing machine is not working correctly, a washer repair company should be contacted to determine what the problem is and how cost-effective it would be to fix the problem. If you have never hired an appliance or washer repair company before, you may be unsure what to look for in a company. Here are a few questions you should ask companies you are considering hiring to help you find the right one.
Are You Certified to Repair the Type of Washer in Need of Repair?
Major washing machine manufacturers offer certification courses to repairman who wish to learn how to properly repair their fleet of washing machines. If you are looking to have a washing machine repaired, ask the repair company if they are certified to repair yours. When possible, find a company that is. If your machine is under warranty, you may be required to use a company certified by the manufacturer or you run the risk of having the warranty voided.
Do You Use Factory Parts?
Another important question to ask an appliance repair company is whether they use factory parts if they need to replace parts. Some companies use aftermarket parts, while some use factory parts. Factory parts tend to be more expensive, but they help the machine run as it is designed to. The use of aftermarket parts may void your warranty as well.
Do You Warranty the Repair?
The last question to ask an appliance repair company is if they warranty the repair. A great repair company will always stand behind their work and offer a warranty on any repairs that they have made. If a company will not warranty their work, you may want to avoid using them.
As you look to hire an appliance repair company to repair your washing machine, there are many factors to consider. You will need to consider whether the repair company has the right licenses and insurance. You want to consider the amount of experience and their reputation as well. But there are other factors that you may overlook or be unaware of as you hire a company. Asking these questions will help you find the right appliance repair company for your washer repair.